FAQ


How to use a wipebook with correctable markers:

 

How to use a wipebook notebook and wipecharts with correctable markers:

 

 

Can I buy Wipebook products in stores?

 

 

 

List of Independent Bookstores 

 

Ottawa, Ontario: Agora Bookstore  

 

Ottawa, Ontario: Pivik   (University of Ottawa)

                                     

 

Where do you ship?

At this time, we are equipped to ship to the below countries. More will be added shortly.

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • France
  • Germany
  • Netherlands
  • New Zealand
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

 

When will I get my order if I ordered online?

For orders in the US and Canada, please allow up to 1 business day for processing and then up to 4-6 business days for shipping.

For all other locations, please allow up to 1 business days for processing and then up to 10-14 business days for shipping.

 

When will I get a tracking number?

Once you place an order, you will get a confirmation e-mail with tracking information.

 

Can I get my order delivered to a PO Box or APO/FPO address?

In the US, we can only ship to a physical address. We cannot ship to APO, FPO or other army post office addresses.

In Canada and elsewhere, we can ship to almost any address, including PO Box 

 

What are the product dimensions, weight, and number of pages in the Wipebook 2.0 and the Wipebook Mini?

**Now with Hypergloss: Hypergloss is a new patented film formula that is even easier to erase. Reuse your pages over and over with ease!  Available on the New Wipebook 2.0 or the Wipebook Mini.  

Wipebook 2.0

  • Size8.5 x 11 x 0.5 inches
  • Weight: 1.0lbs (~500g)
  • Pages: 25 sheets; 50 writable pages
  • Pro-click binding
  • Hypergloss film

Wipebook Mini

  • Size: 5.8 x 8.25 x 0.5 inches
  • Weight: 0.66 lbs (~300g)
  • Pages: 25 sheets; 50 writeable pages
  • Pro-click binding
  • Hypergloss film

Wipebook Journal

  • Size: 5.8 x 8.25 x 0.5 inches
  • Weight: 0.66 lbs (~300g)
  • Pages: 24 sheets; 48 writeable pages
  • Casebound binding
  • Hypergloss film

Wipebook Workbooks

  • Size: 8.5 x 11 x .2 inches OR 5.8 x 8.25 x .2 inches
  • Weight: 0.22 lbs (~100g)
  • Pages: 5 sheets; 10 writeable pages
  • Saddle Stitch binding
  • Hypergloss film

 

What type of marker or pen can I use?

We recommend 2 options with respect to the markers:

a) Lumocolor Correctable: If you want to limit smudging and keep your notes and doodles for a longer period of time we suggest the Lumocolor Correctable markers by Staetler. These are hybrid-style markers that are a cross between a dry and wet erase. So they will "dry erase" for about up to 3 days. But don't worry the markings or doodles will still come off after about 3 days if you use a very lightly damped paper towel with a bit of water.  

b) Expo Ultra Fines: If you are looking to use the Wipebook for temporary notes and doodles we recommend the Expo Ultra Fines. These will come off very easily with a dry paper towel for example. 

 

How can I change my order?

At this time, it is not possible to change a pending order. However, if you have not received a tracking number, please e-mail us at shopify@wipebook.com and we MIGHT be able to change your address. 

 

Can I scan Wipebook pages?

Yes! Please see the following video for more explanation.

  

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